If you have any questions, please email us at info@vivarawpets.com or call/text us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.
If you find that you have products from Lot 21244, please contact Viva Raw at info@vivarawpets.com for a refund on any remaining product—you should then destroy the food in a way that children, pets, and wildlife cannot access. Do not feed the recalled product to pets or any other animals.
PRODUCT: | LOT# |
|---|---|
| Viva Turkey for Dogs Ground | 21244 |
| Viva Turkey for Dogs Chunked | 21244 |
| Viva Turkey for Cats | 21244 |
| Viva Pure Turkey | 21244 |
| Viva Beef &Turkey for Puppies | 21244 |
Only products from Lot 21244 are affected, Viva Raw is notifying all customers who were shipped any Turkey or Beef & Turkey for Puppies products between May 16th and June 28th, 2024.
The product is distributed as frozen 1 lb bricks in clear vacuum packaging. Please see the attached example of product labels. There are no expiration dates for these products.
Expanded Recall:
Customers who have further questions are welcome to contact Customer Service at 1-800-221-6175 Extension 123, Monday through Friday between 8:30am and 5:00pm EST.
As the voice of people affected by foodborne illness, we collaborate with partners in academia, the food industry, and government to prevent foodborne illness. We advocate for effective food safety policy and facilitate culture change to increase food safety.
Stop Foodborne Illness is a 501(c)(3) tax-exempt organization. Donations are tax-deductible to the extent the law allows.
