If you have any questions, please email us at [email protected] or call/text us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.
If you find that you have products from Lot 21244, please contact Viva Raw at [email protected] for a refund on any remaining product—you should then destroy the food in a way that children, pets, and wildlife cannot access. Do not feed the recalled product to pets or any other animals.
PRODUCT: | LOT# |
|---|---|
| Viva Turkey for Dogs Ground | 21244 |
| Viva Turkey for Dogs Chunked | 21244 |
| Viva Turkey for Cats | 21244 |
| Viva Pure Turkey | 21244 |
| Viva Beef &Turkey for Puppies | 21244 |
Only products from Lot 21244 are affected, Viva Raw is notifying all customers who were shipped any Turkey or Beef & Turkey for Puppies products between May 16th and June 28th, 2024.
The product is distributed as frozen 1 lb bricks in clear vacuum packaging. Please see the attached example of product labels. There are no expiration dates for these products.
Expanded Recall:
Customers who have further questions are welcome to contact Customer Service at 1-800-221-6175 Extension 123, Monday through Friday between 8:30am and 5:00pm EST.
Stop Foodborne Illness is a 501(c)(3) tax-exempt organization. Donations are tax-deductible to the extent the law allows.
